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Checklist of essential KPIs for your contingent workforce program

Essential KPIs for your contingent workforce program!

You can’t manage what you don’t measure – says the old business axiom, and most successful organizations. As you examine the key performance indicators (KPIs) of your contingent workforce, it’s important to know exactly what it is you should be measuring and the factors that drive a successful program.
KPIs checklist CW 1 min

This checklist includes the six keys to successfully measure a contingent workforce performance:

  1. Cost
  2. Quality
  3. Efficiency
  4. Customer feedback
  5. Risk
  6. Diversity, Equity and Inclusion (DEI)

It is very common for organizations to make the mistake of evaluating their contingent workforce program based solely on cost savings and speed, but in today’s era of talent scarcity, those metrics only tell part of the story.

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