{"id":27514,"date":"2026-10-02T17:55:46","date_gmt":"2026-10-02T17:55:46","guid":{"rendered":"https:\/\/procomservices.com\/?p=27514"},"modified":"2026-10-02T17:55:48","modified_gmt":"2026-10-02T17:55:48","slug":"name-the-gap-before-deciding-who-to-hire","status":"publish","type":"post","link":"https:\/\/procomservices.com\/en-us\/insights\/name-the-gap-before-deciding-who-to-hire\/","title":{"rendered":"Stop asking who to hire \u2014 start by naming the gap you are trying to close"},"content":{"rendered":"\t\t\n        <style>\n\t\t\tp.wp-block-paragraph:not([class^=\"has-\"]):not([class*=\" has-\"]):not(.no-margin) {\n\t\t\t\tmargin-bottom: 15px !important;\n\t\t\t}\n\t\t\t.toc-wrapper {\n\t\t\t\tdisplay: none;\n\t\t\t}\n\t\t\tp.wp-block-paragraph {\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .left-col>p.wp-block-paragraph:first-child {\n\t\t\t\tfont-weight: bolder;\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t\tcolor: #ffffff;\n\t\t\t\tfont-size: 2.3rem;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .left-col>p.wp-block-paragraph:last-child {\n\t\t\t\tfont-weight: bolder;\n\t\t\t\tfont-size: 40px;\n\t\t\t\tline-height: 0.8;\n\t\t\t\tcolor: #ffffff;\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .left-col {\n\t\t\t\tborder-right: 2px solid #000;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col {\n\t\t\t\tpadding-top: 15px;\n\t\t\t\tpadding-left: 15px;\n\t\t\t\tpadding-right: 15px;\n\t\t\t\tpadding-bottom: 15px;\n\t\t\t\tbox-shadow: 0 6px 7px -7px rgba(0, 0, 0, 0.3);\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col p.wp-block-paragraph,\n\t\t\t.content-single .list-cols .right-col h3 {\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col h3 {\n\t\t\t\tfont-size: 2rem;\n\t\t\t\tfont-weight: 500;\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col h3+h4 {\n\t\t\t\tfont-weight: 300;\n\t\t\t\tmargin-bottom: 6px;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col p.wp-block-paragraph:last-child {\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col ul li {\n\t\t\t\tpadding-left: 0;\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\t\t\t\n\t\t\t.content-single .dst-list.no-marg-b {\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-pad-t-b .dst-list__item {\n\t\t\t\tpadding-top: 0 !important;\n\t\t\t\tpadding-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-marg-b .dst-list__item {\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\t\t\t\n\t\t\t.content-single .dst-list.no-marg-t {\n\t\t\t\tmargin-top: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-bullet .dst-list__item .dst-list__content::before {\n\t\t\t\tdisplay: none;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-pad-l-inner .dst-list__item .dst-list__content {\n\t\t\t\tpadding-left: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list:not(.no-pad-l) .dst-list__item {\n\t\t\t\tpadding-top: 5px;\n\t\t\t\tpadding-bottom: 5px;\n\t\t\t\tpadding-left: 4rem;\n\t\t\t\tpadding-right: 4rem;\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .dst-list .dst-list__item .dst-list__title {\n\t\t\t\tfont-size: var(--dst--base-text-size);\n\t\t\t\tfont-weight: var(--dst--blog-text-font-weight, 400);\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list__content {\n\t\t\t\tposition: relative;\n\t\t\t\tpadding-left: 2.1rem;\n\t\t\t}\n\n\t\t\t.content-single .dst-list__content::before {\n\t\t\t\tcontent: \"\u2022\";\n\t\t\t\tposition: absolute;\n\t\t\t\tleft: 0;\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t@media (max-width: 1115px) {\n\t\t\t\t.content-single .list-cols .left-col {\n\t\t\t\t\tpadding: 2rem;\n\t\t\t\t\tborder-right: none;\n\t\t\t\t\tborder-bottom: 2px solid #000;\n\t\t\t\t}\n\t\t\t}\n        <\/style>\n\t\t\n\n\n\n<p class=\"wp-block-paragraph\">By&nbsp;Chris Beckage, Procom Technology Solutions&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group has-background is-layout-constrained wp-container-core-group-is-layout-93dbf7e4 wp-block-group-is-layout-constrained\" style=\"background-color:#cce0f5;margin-top:0;margin-bottom:var(--wp--preset--spacing--80);padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--50)\">\n<p class=\"no-margin has-custom-css has-primary-2-color has-text-color has-link-color wp-elements-3545980ecf4711abd9d382084b130092 wp-custom-css-5823b250 wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">BOTTOM LINE&nbsp;<br><strong>Each of those is a different problem. Each has a different right answer. The mistake is picking before you\u2019ve named the gap.<\/strong><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong>The question that comes too early<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It usually starts the same way. A modernization initiative needs to move. A security program needs to mature. A new integration needs to happen. And the first question a healthcare technology leader asks isn\u2019t \u201cwhat does this actually require\u201d \u2014 it\u2019s \u201cwho do we need to hire.\u201d&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That instinct makes sense. Hiring is a familiar lever. It\u2019s the tool most organizations reach for first, because it\u2019s the one everyone already knows how to pull. But it\u2019s also the wrong question to start with, and answering it too early tends to cost more time than it saves.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong>Three different gaps, three different answers<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The better question is one most organizations skip: what kind of gap is this, actually? Is it a specific skill the team doesn\u2019t have? A broader capacity problem, where the team has the right skills but not enough hands? Or a bounded piece of work that needs to be assessed, planned, and delivered?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each of those is a different problem. Each has a different right answer. And none of them is reliably solved by defaulting to job posting.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We think about this as a continuum, not a single choice. Sometimes the right move is a specialist \u2014 one person with a specific skill, added to a team that\u2019s already running the initiative. Sometimes it\u2019s a small team of complementary specialists, working alongside the people already there. And sometimes the work is well-defined enough to scope and deliver its own project: assess what\u2019s happening, plan the approach, execute it, and hand it back.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The mistake isn\u2019t picking the wrong one of these. The mistake is picking before you\u2019ve named the gap.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong>What naming the gap looked like on a 15-year-old platform<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This shows clearly in a healthcare modernization engagement involving a regional healthcare organization that needed to move a 15-year-old custom platform to Azure. The platform carried real technical debt and real security exposure \u2014 the kind of thing that shows up on every risk register and stays there for years because nobody has a clean way to address it without disrupting what it supports.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this case, the workflows running on that platform couldn\u2019t go offline. Quoting, plan comparison, document generation \u2014 all of it had to keep working while the underlying system changed underneath it.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The instinct in a situation like that is often to add headcount and hope the team figures it out alongside everything else they\u2019re already doing. What happened was different: an assessment first, to understand exactly what was running and what depended on it, followed by a migration and stabilization sequenced specifically to protect those live workflows. The work was completed and the platform fully stabilized in 90 days, with the business-critical workflows operational throughout.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">None of that started with a hiring decision. It started with a question about what the actual work was.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong>Security programs show the same pattern<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The stakes of getting this right are rising, not falling. As of June 2026, 772 large healthcare data breaches for 2025 were listed on HHS OCR\u2019s breach portal, according to HIPAA Journal\u2019s analysis of the portal data. That would put 2025 above the prior portal-report high of 746 in 2023. (Source: HIPAA Journal analysis of HHS OCR breach portal data, June 2026.) Portal analysis shows most were tied to hacking or other IT incidents, not lost paperwork. That\u2019s not a reason for alarm. It\u2019s a reason to be precise about where the actual exposure sits, and precise about what kind of work is required to close it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A security program that needs to mature quickly after a new leader arrives, or after an incident, isn\u2019t usually missing one role. It\u2019s usually missing coordinated capacity across several disciplines at once \u2014 architecture, governance, cloud security, third-party risk \u2014 brought together deliberately rather than filled one req at a time.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s the same pattern, again: naming the actual shape of the gap before deciding how to close it.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong>Before you open the requisition<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">None of this is an argument against hiring. Sometimes the right answer really is a specific person with a specific skill, and there\u2019s no substitute for that. But treating every technology gap as a staffing problem \u2014 reflexively, before understanding what the gap is \u2014 means healthcare organizations end up solving for the tool they know instead of the problem they have.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group has-background is-layout-constrained wp-container-core-group-is-layout-93dbf7e4 wp-block-group-is-layout-constrained\" style=\"background-color:#cce0f5;margin-top:0;margin-bottom:var(--wp--preset--spacing--80);padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-396fdcc3 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--40);padding-bottom:0;padding-left:var(--wp--preset--spacing--40)\">\n<p class=\"no-margin has-custom-css has-primary-2-color has-text-color has-link-color wp-elements-e44b08584a0e18ba740ddfe912fa1b8e wp-custom-css-c40cfeb4 wp-block-paragraph\" style=\"border-style:none;border-width:0px;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\"><strong>QUESTIONS TO TAKE BACK TO YOUR TEAM<\/strong><br><em>Before opening the req, ask:<\/em>&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Is this gap a missing skill, a capacity issue, or a scoped project?<\/li>\n\n\n\n<li>What outcome needs to be delivered, and by when?<\/li>\n\n\n\n<li style=\"border-style:none;border-width:0px;padding-top:0;padding-bottom:0\">Is a job posting the right answer, or just the most familiar one?<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong>Next steps<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Procom Consulting Services works with healthcare technology leaders to work out what kind of gap they are facing, then matches the right approach: a specialist, a team of specialists or a defined project.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To talk through an initiative on your plate, use the form below.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"separators-custom-box  \"  style='color: #de1de5;background-image: url(https:\/\/procomservices.com\/wp-content\/uploads\/2026\/10\/healthcare-banner-bg-green.jpg);'>\n\n\t\n\t\n\t\t\t\t\t<div class=\"cta_title\" \n\t\t\tstyle='color:#ffffff;'\t\t\t>See how we are helping the healthcare industry<br>modernize critical technology <br><span style=\"font-size: 12px;\"><\/span><\/div>\n\t\t\n\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2026\/10\/Healthcare-Industry-Brochure-US.pdf\"\n\t\t\t\t target=\"_blank\"\t\t\t\tstyle=\"background-color:#feb600;\"\n\t\t\t\tclass=\"\"\n\t\t\t>\n\t\t\t<span class=\"\" \n\t\t\t\t\t\t>\n\t\t\t\tRead more\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\n\t<\/div>\n\n\n\n<div  style=\"--ds-row-gap: 0px;--ds-columns-count: 2;--grid-template-columns: var(--col1_desktop-fr, 1fr) var(--col2_desktop-fr, 1fr);--col2_desktop-fr: 5fr;--grid-template-columns_tablet: var(--col1_tablet-fr, 1fr);--grid-template-columns_mobile: var(--col1_mobile-fr, 1fr);--ds-columns-count_mobile: 1\" class=\"ds-columns\">\n\t<div class=\"ds-row\">\n\t\t\n\n<div  class=\"ds-column\">\n\t\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"221\" height=\"254\" src=\"\/wp-content\/uploads\/2026\/10\/chris-beckage-articles.jpg\" alt=\"\" class=\"wp-image-27446\" style=\"width:212px;height:auto\" srcset=\"https:\/\/procomservices.com\/wp-content\/uploads\/2026\/10\/chris-beckage-articles.jpg 221w, https:\/\/procomservices.com\/wp-content\/uploads\/2026\/10\/chris-beckage-articles-174x200.jpg 174w\" sizes=\"auto, (max-width: 221px) 100vw, 221px\" \/><figcaption class=\"wp-element-caption\">Chris Beckage<\/figcaption><\/figure>\n\n<\/div>\n\n\n\n<div  class=\"ds-column\">\n\t\n\n<div class=\"wp-block-group has-custom-css has-background is-layout-constrained wp-container-core-group-is-layout-1d01f233 wp-block-group-is-layout-constrained wp-custom-css-147b03ca\" style=\"background-color:#d6d1c969;margin-top:0;margin-bottom:4.5rem;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<p class=\"has-custom-css has-lg-font-size wp-custom-css-186e5ce4 wp-block-paragraph\"><strong>About the author<\/strong><\/p>\n\n\n\n<p class=\"has-h-4-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--40);margin-right:0;margin-bottom:var(--wp--preset--spacing--20)\"><strong><strong>Chris Beckage<\/strong><\/strong>, Vice President, Consulting Services<\/p>\n\n\n\n<p class=\"has-custom-css wp-custom-css-a72f218e wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">With over 25 years in the staffing industry, Chris drives Procom&#8217;s Consulting Services efforts to expand market opportunities and partnerships across North America.&nbsp;<\/p>\n<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group hs-form-group no-marg-t is-layout-flow wp-block-group-is-layout-flow\">\n        <style>\n            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block;\n\t\t\t}\n\t\t\t.wp-block-group.hs-form-group.is-visible {\n\t\t\t\tdisplay: block;\n\t\t\t}\n        <\/style>\n\n        <div class=\"\" id=\"form-heading\">\n            Ready to connect?        <\/div>\n\n        <script \n            src=\"https:\/\/js.hsforms.net\/forms\/embed\/developer\/3013010.js\"\n            defer>\n        <\/script>\n\n        <div class=\"hs-form-html 46137e35-76b9-4b32-9d4f-a143fb30933e\"\n             data-region=\"na1\"\n             data-form-id=\"46137e35-76b9-4b32-9d4f-a143fb30933e\"\n             data-portal-id=\"3013010\">\n        <\/div>\n\n\t\t\n        \n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>It usually starts the same way. A modernization initiative needs to move. A security program needs to mature.<\/p>\n","protected":false},"author":8,"featured_media":27441,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1291],"tags":[414,991],"class_list":["post-27514","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-thought-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Stop asking who to hire \u2014 start by naming the gap you are trying to close - Procom<\/title>\n<meta name=\"description\" content=\"It usually starts the same way. A modernization initiative needs to move. 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