PROCOM WINS CLEARLY RATED’S 2022 BEST OF STAFFING CLIENT AND TALENT DIAMOND AWARDS FOR SERVICE EXCELLENCE
Diamond award winners have won the Best of Staffing award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from their clients and placed talent.
TORONTO, ON. – FEBRUARY 1, 2022 – Procom, a leading staffing and contingent workforce management firm announced today that it has won the Best of Staffing Client and Talent Diamond Awards for providing superior service to clients and candidates for the past 7 consecutive years.
ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates.
Procom received satisfaction scores of 9 or 10 out of 10 from 80% of clients, significantly higher than the industry’s average of 41%. The organization also received satisfaction scores of 9 or 10 out of 10 from 82% of their placed job candidates, more than double the industry’s average of 40%.
“Congratulations to the Procom team. While we experienced many challenges throughout 2021, we remained focused on communication as a pivotal piece of our response to the changing market conditions,” says Wendy Kennah, Vice President of Recruitment for Procom. “As our team celebrates the positive feedback, we will also review those areas where we fell short of our own expectations to look for opportunities to improve our process, our communication and our service levels.”
“Winners of the 2022 Best of Staffing award have demonstrated their commitment to delivering exceptional service, even as Covid-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client, talent, and employee experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Staffing winners alongside feedback from their actual clients on ClearlyRated.com!”
Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom is deeply committed to continuous growth and improvement to the benefit of our Clients and our Consultants.
Successfully meeting the needs of Fortune 500 clients since 1978, Procom has 11 offices across North America, with over 10,000 skilled professionals currently on assignment.
ClearlyRated, formally known as Inavero, administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, ClearlyRated is proud to serve as the American Staffing Association’s exclusive service quality partner.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies.
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For more information contact:
Wendy Kennah, Vice President, Recruitment