{"id":27537,"date":"2026-10-02T18:23:03","date_gmt":"2026-10-02T18:23:03","guid":{"rendered":"https:\/\/procomservices.com\/?p=27537"},"modified":"2026-10-02T18:55:57","modified_gmt":"2026-10-02T18:55:57","slug":"nommer-le-responsable-technologie-avant-le-prochain-jalon","status":"publish","type":"post","link":"https:\/\/procomservices.com\/fr-ca\/insights\/nommer-le-responsable-technologie-avant-le-prochain-jalon\/","title":{"rendered":"Un si\u00e8ge vide en technologie est un signal de risque \u2014 nommez le\u00b7la responsable avant le prochain jalon"},"content":{"rendered":"\t\t\n        <style>\n\t\t\tp.wp-block-paragraph:not([class^=\"has-\"]):not([class*=\" has-\"]):not(.no-margin) {\n\t\t\t\tmargin-bottom: 15px !important;\n\t\t\t}\n\t\t\t.toc-wrapper {\n\t\t\t\tdisplay: none;\n\t\t\t}\n\t\t\tp.wp-block-paragraph {\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .left-col>p.wp-block-paragraph:first-child {\n\t\t\t\tfont-weight: bolder;\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t\tcolor: #ffffff;\n\t\t\t\tfont-size: 2.3rem;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .left-col>p.wp-block-paragraph:last-child {\n\t\t\t\tfont-weight: bolder;\n\t\t\t\tfont-size: 40px;\n\t\t\t\tline-height: 0.8;\n\t\t\t\tcolor: #ffffff;\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .left-col {\n\t\t\t\tborder-right: 2px solid #000;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col {\n\t\t\t\tpadding-top: 15px;\n\t\t\t\tpadding-left: 15px;\n\t\t\t\tpadding-right: 15px;\n\t\t\t\tpadding-bottom: 15px;\n\t\t\t\tbox-shadow: 0 6px 7px -7px rgba(0, 0, 0, 0.3);\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col p.wp-block-paragraph,\n\t\t\t.content-single .list-cols .right-col h3 {\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col h3 {\n\t\t\t\tfont-size: 2rem;\n\t\t\t\tfont-weight: 500;\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col h3+h4 {\n\t\t\t\tfont-weight: 300;\n\t\t\t\tmargin-bottom: 6px;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col p.wp-block-paragraph:last-child {\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col ul li {\n\t\t\t\tpadding-left: 0;\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\t\t\t\n\t\t\t.content-single .dst-list.no-marg-b {\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-pad-t-b .dst-list__item {\n\t\t\t\tpadding-top: 0 !important;\n\t\t\t\tpadding-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-marg-b .dst-list__item {\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\t\t\t\n\t\t\t.content-single .dst-list.no-marg-t {\n\t\t\t\tmargin-top: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-bullet .dst-list__item .dst-list__content::before {\n\t\t\t\tdisplay: none;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-pad-l-inner .dst-list__item .dst-list__content {\n\t\t\t\tpadding-left: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list:not(.no-pad-l) .dst-list__item {\n\t\t\t\tpadding-top: 5px;\n\t\t\t\tpadding-bottom: 5px;\n\t\t\t\tpadding-left: 4rem;\n\t\t\t\tpadding-right: 4rem;\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .dst-list .dst-list__item .dst-list__title {\n\t\t\t\tfont-size: var(--dst--base-text-size);\n\t\t\t\tfont-weight: var(--dst--blog-text-font-weight, 400);\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list__content {\n\t\t\t\tposition: relative;\n\t\t\t\tpadding-left: 2.1rem;\n\t\t\t}\n\n\t\t\t.content-single .dst-list__content::before {\n\t\t\t\tcontent: \"\u2022\";\n\t\t\t\tposition: absolute;\n\t\t\t\tleft: 0;\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t@media (max-width: 1115px) {\n\t\t\t\t.content-single .list-cols .left-col {\n\t\t\t\t\tpadding: 2rem;\n\t\t\t\t\tborder-right: none;\n\t\t\t\t\tborder-bottom: 2px solid #000;\n\t\t\t\t}\n\t\t\t}\n        <\/style>\n\t\t\n\n\n\n<p class=\"wp-block-paragraph\">Par Chris\u202fBeckage, Solutions technologiques Procom&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group has-background is-layout-constrained wp-container-core-group-is-layout-93dbf7e4 wp-block-group-is-layout-constrained\" style=\"background-color:#cce0f5;margin-top:0;margin-bottom:var(--wp--preset--spacing--80);padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--50)\">\n<p class=\"no-margin has-custom-css has-primary-2-color has-text-color has-link-color wp-elements-be808919e8fa14fe88a754f90c501b29 wp-custom-css-f668be79 wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">L\u2019ESSENTIEL<br><strong>L\u2019organisation a fait cro\u00eetre ses ambitions plus vite que sa direction technologique. Quand personne n\u2019est responsable de cela \u00e0 la table de direction, le travail ne s\u2019arr\u00eate pas, il est simplement r\u00e9parti entre des personnes qui n\u2019ont pas accept\u00e9 d\u2019en assumer la responsabilit\u00e9.<\/strong><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>La lacune derri\u00e8re le r\u00e9cit de croissance<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Un sch\u00e9ma qui m\u00e9rite d\u2019\u00eatre nomm\u00e9 pour quiconque dirige une organisation de soins de sant\u00e9 en croissance, qu\u2019il s\u2019agisse d\u2019un\u00b7e chef\u00b7fe de l\u2019exploitation, d\u2019un\u00b7e directeur\u00b7rice, Finances, ou d\u2019un\u00b7e chef\u00b7fe de la direction qui surveille les chiffres\u202f: un r\u00e9seau qui s\u2019agrandit; une nouvelle acquisition; une plateforme qui rattrape enfin la demande; une \u00e9quipe de direction qui n\u2019a pas tout \u00e0 fait suivi le rythme de tout cela. Le r\u00e9cit de croissance retient l\u2019attention du conseil d\u2019administration. La question de savoir qui est responsable de la technologie derri\u00e8re cette croissance en re\u00e7oit moins.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans certaines organisations de soins de sant\u00e9 en croissance, la r\u00e9ponse est inconfortable\u202f: aucun\u00b7e responsable principal\u00b7e de la technologie n\u2019est clairement visible \u00e0 l\u2019\u00e9chelon de la direction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong><strong>Ce que signale l\u2019absence d\u2019un\u00b7e responsable de la technologie<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Une version de ce sch\u00e9ma appara\u00eet lors d\u2019acquisitions ou d\u2019une expansion rapide\u202f: une page de direction o\u00f9 figure une liste compl\u00e8te de dirigeant\u00b7es des secteurs clinique, op\u00e9rationnel et financier, mais o\u00f9 aucun\u00b7e dirigeant\u00b7e principal\u00b7e de l\u2019information (DPI), directeur\u00b7rice de la technologie ou vice-pr\u00e9sident\u00b7e des TI n\u2019est nomm\u00e9\u00b7e. Parfois, c\u2019est simplement parce que le r\u00f4le se situe un \u00e9chelon plus bas et n\u2019appara\u00eet pas sur la page publique. Cependant, assez souvent, c\u2019est un v\u00e9ritable signal\u202f: l\u2019organisation a fait cro\u00eetre ses ambitions plus vite que sa direction technologique.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong><strong>Pourquoi cette lacune importe plus qu\u2019avant<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cette lacune importe davantage qu\u2019avant. Il y a dix\u202fans, la fonction technologique servait surtout \u00e0 maintenir les activit\u00e9s courantes. Aujourd\u2019hui, c\u2019est elle qui doit absorber les syst\u00e8mes h\u00e9rit\u00e9s de chaque acquisition, prot\u00e9ger chaque dossier de patient\u00b7e dans une organisation qui s\u2019\u00e9tend, et suivre le rythme d\u2019un conseil d\u2019administration qui veut voir l\u2019IA dans le plan strat\u00e9gique.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quand personne n\u2019est responsable de cela \u00e0 la table de direction, le travail ne s\u2019arr\u00eate pas, il est simplement r\u00e9parti entre des personnes qui n\u2019ont pas accept\u00e9 d\u2019en assumer la responsabilit\u00e9. Les TI finissent par relever des finances, ou des op\u00e9rations, ou de quiconque a le plus de capacit\u00e9 disponible ce trimestre-l\u00e0. Chacun peut raisonnablement s\u2019en charger pendant un certain temps. Aucun n\u2019est le\u00b7la bon\u00b7ne responsable permanent\u00b7e.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong><strong>O\u00f9 le risque se manifeste<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le risque n\u2019a rien d\u2019abstrait pour un\u00b7e directeur\u00b7rice, Finances, ou un\u00b7e chef\u00b7fe de la direction qui surveille les chiffres de croissance. Il se manifeste plus tard sous la forme d\u2019une \u00e9ch\u00e9ance d\u2019int\u00e9gration manqu\u00e9e, d\u2019une lacune de s\u00e9curit\u00e9 d\u00e9couverte lors d\u2019une v\u00e9rification diligente, ou d\u2019un lancement de plateforme qui prend du retard parce que personne n\u2019avait la responsabilit\u00e9 de trancher assez t\u00f4t pour respecter les d\u00e9lais.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>La solution n\u2019est pas toujours l\u2019embauche d\u2019un\u00b7e dirigeant\u00b7e<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La solution n\u2019est pas toujours l\u2019embauche d\u2019un\u00b7e dirigeant\u00b7e. Parfois, le besoin imm\u00e9diat est un\u00b7e responsable technologique d\u00e9sign\u00e9\u00b7e pour l\u2019initiative, appuy\u00e9\u00b7e par une capacit\u00e9 sp\u00e9cialis\u00e9e autour du travail qui ne peut pas attendre.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>O\u00f9 le risque se manifeste<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le risque n\u2019a rien d\u2019abstrait pour un\u00b7e directeur\u00b7rice, Finances, ou un\u00b7e chef\u00b7fe de la direction qui surveille les chiffres de croissance. Il se manifeste plus tard sous la forme d\u2019une \u00e9ch\u00e9ance d\u2019int\u00e9gration manqu\u00e9e, d\u2019une lacune de s\u00e9curit\u00e9 d\u00e9couverte lors d\u2019une v\u00e9rification diligente, ou d\u2019un lancement de plateforme qui prend du retard parce que personne n\u2019avait la responsabilit\u00e9 de trancher assez t\u00f4t pour respecter les d\u00e9lais.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group has-background is-layout-constrained wp-container-core-group-is-layout-93dbf7e4 wp-block-group-is-layout-constrained\" style=\"background-color:#cce0f5;margin-top:0;margin-bottom:var(--wp--preset--spacing--80);padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-396fdcc3 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--40);padding-bottom:0;padding-left:var(--wp--preset--spacing--40)\">\n<p class=\"no-margin has-custom-css has-primary-2-color has-text-color has-link-color wp-elements-b25ebcc91a117622629ac123f610ad3b wp-custom-css-50350bf0 wp-block-paragraph\" style=\"border-style:none;border-width:0px;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\"><strong>QUESTIONS \u00c0 SOUMETTRE \u00c0 VOTRE \u00c9QUIPE<\/strong><br><em>Avant que le prochain jalon n\u2019arrive, v\u00e9rifiez ceci\u202f:<\/em><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Lorsque la prochaine acquisition, le prochain audit ou le prochain lancement de plateforme arrivera, qui est responsable du r\u00e9sultat technologique?&nbsp;<\/li>\n\n\n\n<li>Cette personne a-t-elle le niveau hi\u00e9rarchique n\u00e9cessaire pour faire les arbitrages?&nbsp;<\/li>\n\n\n\n<li style=\"border-style:none;border-width:0px;padding-top:0;padding-bottom:0\">O\u00f9 l\u2019\u00e9quipe actuelle assume-t-elle un travail qui devrait avoir un\u00b7e responsable d\u00e9sign\u00e9\u00b7e ou un soutien sp\u00e9cialis\u00e9 d\u00e9di\u00e9?&nbsp;<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong>Prochaines \u00e9tapes<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les Services-conseils de Procom travaillent avec les dirigeant\u00b7es des technologies des soins de sant\u00e9 pour d\u00e9terminer le type de lacune \u00e0 laquelle il\u00b7elles font face, puis proposent la bonne approche\u202f: un\u00b7e sp\u00e9cialiste; une \u00e9quipe de sp\u00e9cialistes; un projet d\u00e9fini.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Utilisez le formulaire ci-dessous pour discuter d\u2019une initiative qui vous occupe.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"separators-custom-box  \"  style='color: #de1de5;background-image: url(https:\/\/procomservices.com\/wp-content\/uploads\/2026\/10\/healthcare-banner-bg-green.jpg);'>\n\n\t\n\t\n\t\t\t\t\t<div class=\"cta_title\" \n\t\t\tstyle='color:#ffffff;'\t\t\t>D\u00e9couvrez comment nous aidons le secteur de la sant\u00e9 <br>\u00e0 moderniser ses technologies essentielles<span style=\"font-size: 12px;\"><\/span><\/div>\n\t\t\n\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2026\/10\/Healthcare-Industry-Brochure-Canada-FR.pdf\"\n\t\t\t\t target=\"_blank\"\t\t\t\tstyle=\"background-color:#feb600;\"\n\t\t\t\tclass=\"\"\n\t\t\t>\n\t\t\t<span class=\"\" \n\t\t\t\t\t\t>\n\t\t\t\tEn savoir plus\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\n\t<\/div>\n\n\n\n<div  style=\"--ds-row-gap: 0px;--ds-columns-count: 2;--grid-template-columns: var(--col1_desktop-fr, 1fr) var(--col2_desktop-fr, 1fr);--col2_desktop-fr: 5fr;--grid-template-columns_tablet: var(--col1_tablet-fr, 1fr);--grid-template-columns_mobile: var(--col1_mobile-fr, 1fr);--ds-columns-count_mobile: 1\" class=\"ds-columns\">\n\t<div class=\"ds-row\">\n\t\t\n\n<div  class=\"ds-column\">\n\t\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"221\" height=\"254\" src=\"\/wp-content\/uploads\/2026\/10\/chris-beckage-articles.jpg\" alt=\"\" class=\"wp-image-27446\" style=\"width:212px;height:auto\" srcset=\"https:\/\/procomservices.com\/wp-content\/uploads\/2026\/10\/chris-beckage-articles.jpg 221w, https:\/\/procomservices.com\/wp-content\/uploads\/2026\/10\/chris-beckage-articles-174x200.jpg 174w\" sizes=\"auto, (max-width: 221px) 100vw, 221px\" \/><figcaption class=\"wp-element-caption\">Chris Beckage<\/figcaption><\/figure>\n\n<\/div>\n\n\n\n<div  class=\"ds-column\">\n\t\n\n<div class=\"wp-block-group has-custom-css has-background is-layout-constrained wp-container-core-group-is-layout-1d01f233 wp-block-group-is-layout-constrained wp-custom-css-480f7fdf\" style=\"background-color:#d6d1c969;margin-top:0;margin-bottom:4.5rem;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<p class=\"has-custom-css has-lg-font-size wp-custom-css-9dd6e94b wp-block-paragraph\"><strong>\u00c0 PROPOS DE L\u2019AUTEUR<\/strong><\/p>\n\n\n\n<p class=\"has-h-4-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--40);margin-right:0;margin-bottom:var(--wp--preset--spacing--20)\"><strong><strong>Chris Beckage<\/strong><\/strong>, vice-pr\u00e9sident, Services-conseils<\/p>\n\n\n\n<p class=\"has-custom-css wp-custom-css-78ecb895 wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">Fort de plus de 25\u202fans d\u2019exp\u00e9rience dans le secteur de la dotation, Chris dirige les efforts des Services-conseils de Procom pour \u00e9largir les occasions d\u2019affaires et les partenariats partout en Am\u00e9rique du Nord.<\/p>\n<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group hs-form-group no-marg-t is-layout-flow wp-block-group-is-layout-flow\">\n        <style>\n            [data-hsfc-id=Renderer] .hsfc-Step .hsfc-Step__Content {\n                padding-top: 0;\n            }\n            [data-hsfc-id=Renderer] .hsfc-PostSubmit .hsfc-RichText {\n                display: block;\n            }\n\t\t\t.content-single .hs-form-html .hsfc-RichText span {\n            \tcolor: #fff;\n            }\n       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