{"id":27568,"date":"2026-10-02T19:08:11","date_gmt":"2026-10-02T19:08:11","guid":{"rendered":"https:\/\/procomservices.com\/?p=27568"},"modified":"2026-10-02T19:28:03","modified_gmt":"2026-10-02T19:28:03","slug":"travaux-de-remediation-durent-des-mois","status":"publish","type":"post","link":"https:\/\/procomservices.com\/fr-ca\/insights\/travaux-de-remediation-durent-des-mois\/","title":{"rendered":"L\u2019atteinte quitte les manchettes en quelques semaines\u202f\u2014 les travaux de rem\u00e9diation durent des mois"},"content":{"rendered":"\t\t\n        <style>\n\t\t\tp.wp-block-paragraph:not([class^=\"has-\"]):not([class*=\" has-\"]):not(.no-margin) {\n\t\t\t\tmargin-bottom: 15px !important;\n\t\t\t}\n\t\t\t.toc-wrapper {\n\t\t\t\tdisplay: none;\n\t\t\t}\n\t\t\tp.wp-block-paragraph {\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .left-col>p.wp-block-paragraph:first-child {\n\t\t\t\tfont-weight: bolder;\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t\tcolor: #ffffff;\n\t\t\t\tfont-size: 2.3rem;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .left-col>p.wp-block-paragraph:last-child {\n\t\t\t\tfont-weight: bolder;\n\t\t\t\tfont-size: 40px;\n\t\t\t\tline-height: 0.8;\n\t\t\t\tcolor: #ffffff;\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .left-col {\n\t\t\t\tborder-right: 2px solid #000;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col {\n\t\t\t\tpadding-top: 15px;\n\t\t\t\tpadding-left: 15px;\n\t\t\t\tpadding-right: 15px;\n\t\t\t\tpadding-bottom: 15px;\n\t\t\t\tbox-shadow: 0 6px 7px -7px rgba(0, 0, 0, 0.3);\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col p.wp-block-paragraph,\n\t\t\t.content-single .list-cols .right-col h3 {\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col h3 {\n\t\t\t\tfont-size: 2rem;\n\t\t\t\tfont-weight: 500;\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col h3+h4 {\n\t\t\t\tfont-weight: 300;\n\t\t\t\tmargin-bottom: 6px;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col p.wp-block-paragraph:last-child {\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t.content-single .list-cols .right-col ul li {\n\t\t\t\tpadding-left: 0;\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\t\t\t\n\t\t\t.content-single .dst-list.no-marg-b {\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-pad-t-b .dst-list__item {\n\t\t\t\tpadding-top: 0 !important;\n\t\t\t\tpadding-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-marg-b .dst-list__item {\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\t\t\t\n\t\t\t.content-single .dst-list.no-marg-t {\n\t\t\t\tmargin-top: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-bullet .dst-list__item .dst-list__content::before {\n\t\t\t\tdisplay: none;\n\t\t\t}\n\n\t\t\t.content-single .dst-list.no-pad-l-inner .dst-list__item .dst-list__content {\n\t\t\t\tpadding-left: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list:not(.no-pad-l) .dst-list__item {\n\t\t\t\tpadding-top: 5px;\n\t\t\t\tpadding-bottom: 5px;\n\t\t\t\tpadding-left: 4rem;\n\t\t\t\tpadding-right: 4rem;\n\t\t\t\tmargin-bottom: 0 !important;\n\t\t\t}\n\n\t\t\t.content-single .dst-list .dst-list__item .dst-list__title {\n\t\t\t\tfont-size: var(--dst--base-text-size);\n\t\t\t\tfont-weight: var(--dst--blog-text-font-weight, 400);\n\t\t\t\tmargin-bottom: 0;\n\t\t\t}\n\n\t\t\t.content-single .dst-list__content {\n\t\t\t\tposition: relative;\n\t\t\t\tpadding-left: 2.1rem;\n\t\t\t}\n\n\t\t\t.content-single .dst-list__content::before {\n\t\t\t\tcontent: \"\u2022\";\n\t\t\t\tposition: absolute;\n\t\t\t\tleft: 0;\n\t\t\t\tline-height: normal;\n\t\t\t}\n\n\t\t\t@media (max-width: 1115px) {\n\t\t\t\t.content-single .list-cols .left-col {\n\t\t\t\t\tpadding: 2rem;\n\t\t\t\t\tborder-right: none;\n\t\t\t\t\tborder-bottom: 2px solid #000;\n\t\t\t\t}\n\t\t\t}\n        <\/style>\n\t\t\n\n\n\n<p class=\"wp-block-paragraph\">Par Chris\u202fBeckage, Solutions technologiques Procom\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group has-background is-layout-constrained wp-container-core-group-is-layout-93dbf7e4 wp-block-group-is-layout-constrained\" style=\"background-color:#cce0f5;margin-top:0;margin-bottom:var(--wp--preset--spacing--80);padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--50)\">\n<p class=\"no-margin has-custom-css has-primary-2-color has-text-color has-link-color wp-elements-8bf5a22d06e3b7a4cf71d49bd6ec95da wp-custom-css-d1213c9a wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">L\u2019ESSENTIEL<br><strong><strong><strong>Un point de d\u00e9faillance courant est la responsabilit\u00e9 apr\u00e8s la r\u00e9ponse initiale. Une fois l\u2019incident ma\u00eetris\u00e9, le programme de rem\u00e9diation a encore besoin d\u2019un\u00b7e responsable d\u2019un niveau assez \u00e9lev\u00e9 pour prendre des d\u00e9cisions et le faire avancer.<\/strong><\/strong>&nbsp;<\/strong><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Ce que les manchettes ne couvrent jamais<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Une atteinte \u00e0 la protection des donn\u00e9es de soins de sant\u00e9 a droit \u00e0 un cycle de nouvelles. Une semaine, peut-\u00eatre deux, selon le nombre de dossiers touch\u00e9s et la gravit\u00e9 des d\u00e9tails. En date de juin\u202f2026, 772\u202fatteintes de grande ampleur \u00e0 la protection des donn\u00e9es de soins de sant\u00e9 pour 2025 figuraient sur le portail des atteintes du U.S. Department of Health and Human Services, Office for Civil Rights (HHS\u202fOCR), selon l\u2019analyse des donn\u00e9es du portail r\u00e9alis\u00e9e par le HIPAA Journal. Ce nombre placerait 2025 au-dessus du sommet pr\u00e9c\u00e9dent de 746\u202fatteintes recens\u00e9es sur le portail en 2023. (Source\u202f: analyse du HIPAA Journal des donn\u00e9es du portail des atteintes du HHS\u202fOCR, juin\u202f2026.) Chacune a droit \u00e0 son moment de couverture m\u00e9diatique. Puis on passe \u00e0 autre chose. Ce qui \u00e9chappe presque toujours aux manchettes, c\u2019est pourtant ce qui d\u00e9termine si une organisation en ressort plus forte ou simplement plus silencieuse, soit les mois de travail de rem\u00e9diation entam\u00e9s d\u00e8s que la manchette s\u2019efface.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>Le travail qui commence apr\u00e8s la r\u00e9ponse<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La r\u00e9ponse initiale, qui comprend le confinement, la notification et les processus juridiques et de relations publiques, survient rapidement, comme elle le doit. Il ne s\u2019agit pas ici du travail d\u2019intervention en cas d\u2019incident, c\u2019est-\u00e0-dire le confinement, la criminalistique num\u00e9rique, la notification juridique ou les relations publiques. Il s\u2019agit plut\u00f4t du travail de prestation qui suit\u202f: la capacit\u00e9 sp\u00e9cialis\u00e9e requise pour combler les lacunes, reconstruire les contr\u00f4les et maintenir l\u2019avancement de la rem\u00e9diation. Ce qui suit est plus lent et beaucoup moins visible\u202f: reconstruire les contr\u00f4les d\u2019identit\u00e9 et d\u2019acc\u00e8s; examiner chaque connexion avec un tiers ayant touch\u00e9 aux donn\u00e9es expos\u00e9es; combler les lacunes qui ont permis \u00e0 l\u2019incident de se produire au d\u00e9part; faire tout cela pendant que l\u2019organisation continue de fonctionner normalement. Ce travail peut s\u2019\u00e9chelonner sur des mois et, dans des environnements complexes, il peut se poursuivre bien plus longtemps.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>L\u00e0 o\u00f9 la rem\u00e9diation s\u2019enlise\u202f: la responsabilit\u00e9<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Un point de d\u00e9faillance courant est la responsabilit\u00e9 apr\u00e8s la r\u00e9ponse initiale. Une fois l\u2019incident ma\u00eetris\u00e9, le programme de rem\u00e9diation a encore besoin d\u2019un\u00b7e responsable d\u2019un niveau assez \u00e9lev\u00e9 pour prendre des d\u00e9cisions et le faire avancer, et pas seulement d\u2019une personne qui le suit comme un dossier de plus dans un agenda d\u00e9j\u00e0 bien rempli.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>La lacune cach\u00e9e tient \u00e0 la capacit\u00e9, non \u00e0 la sensibilisation<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La lacune cach\u00e9e tient rarement \u00e0 la sensibilisation. La plupart des organisations savent que la rem\u00e9diation est importante. La lacune, c\u2019est la disponibilit\u00e9 des bonnes personnes au bon moment\u202f: des sp\u00e9cialistes de l\u2019identit\u00e9 et des acc\u00e8s; une expertise en s\u00e9curit\u00e9 infonuagique; un soutien en gestion du risque li\u00e9 aux tiers; une direction de projet; une capacit\u00e9 de prestation suffisante pour faire avancer la rem\u00e9diation sans d\u00e9tourner toute l\u2019\u00e9quipe technologique des op\u00e9rations quotidiennes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Qui est responsable des prochains mois?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si une organisation a v\u00e9cu un incident au cours de la derni\u00e8re ann\u00e9e, la question honn\u00eate n\u2019est pas \u00ab\u202favons-nous bien r\u00e9agi\u202f\u00bb. C\u2019est \u00ab\u202fqui est responsable des prochains mois de travail que cet incident a cr\u00e9\u00e9s, et cette personne a-t-elle l\u2019autorit\u00e9 et la capacit\u00e9 de le mener \u00e0 terme\u202f\u00bb.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background is-layout-constrained wp-container-core-group-is-layout-93dbf7e4 wp-block-group-is-layout-constrained\" style=\"background-color:#cce0f5;margin-top:0;margin-bottom:var(--wp--preset--spacing--80);padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-396fdcc3 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--40);padding-bottom:0;padding-left:var(--wp--preset--spacing--40)\">\n<p class=\"no-margin has-custom-css has-primary-2-color has-text-color has-link-color wp-elements-8e831563625a57b38781feddccf58b20 wp-custom-css-b0f2794b wp-block-paragraph\" style=\"border-style:none;border-width:0px;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\"><strong>QUESTIONS \u00c0 SOUMETTRE \u00c0 VOTRE \u00c9QUIPE<\/strong><br><em><em>Une fois la r\u00e9ponse \u00e0 l\u2019incident termin\u00e9e, confirmez\u202f:<\/em><\/em><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Qui est responsable du travail de rem\u00e9diation une fois la r\u00e9ponse \u00e0 l\u2019incident termin\u00e9e?&nbsp;<\/li>\n\n\n\n<li>De quels r\u00f4les sp\u00e9cialis\u00e9s a-t-on besoin pour les 90 \u00e0 180\u202fprochains jours?&nbsp;<\/li>\n\n\n\n<li style=\"border-style:none;border-width:0px;padding-top:0;padding-bottom:0\">Quel travail est absorb\u00e9, en ce moment, par des personnes qui ont d\u00e9j\u00e0 des responsabilit\u00e9s op\u00e9rationnelles \u00e0 temps plein?&nbsp;<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong><strong><strong>Prochaines \u00e9tapes<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les Services-conseils de Procom travaillent avec les dirigeant\u00b7es des technologies des soins de sant\u00e9 pour d\u00e9terminer le type de lacune \u00e0 laquelle il\u00b7elles font face, puis proposent la bonne approche\u202f: un\u00b7e sp\u00e9cialiste; une \u00e9quipe de sp\u00e9cialistes; un projet d\u00e9fini.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Utilisez le formulaire ci-dessous pour discuter d\u2019une initiative qui vous occupe.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"separators-custom-box  \"  style='color: #de1de5;background-image: url(https:\/\/procomservices.com\/wp-content\/uploads\/2026\/10\/healthcare-banner-bg-green.jpg);'>\n\n\t\n\t\n\t\t\t\t\t<div class=\"cta_title\" \n\t\t\tstyle='color:#ffffff;'\t\t\t>D\u00e9couvrez comment nous aidons le secteur de la sant\u00e9 <br>\u00e0 moderniser ses technologies essentielles<span style=\"font-size: 12px;\"><\/span><\/div>\n\t\t\n\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2026\/10\/Healthcare-Industry-Brochure-Canada-FR.pdf\"\n\t\t\t\t target=\"_blank\"\t\t\t\tstyle=\"background-color:#feb600;\"\n\t\t\t\tclass=\"\"\n\t\t\t>\n\t\t\t<span class=\"\" \n\t\t\t\t\t\t>\n\t\t\t\tEn savoir plus\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\n\t<\/div>\n\n\n\n<div  style=\"--ds-row-gap: 0px;--ds-columns-count: 2;--grid-template-columns: var(--col1_desktop-fr, 1fr) var(--col2_desktop-fr, 1fr);--col2_desktop-fr: 5fr;--grid-template-columns_tablet: var(--col1_tablet-fr, 1fr);--grid-template-columns_mobile: var(--col1_mobile-fr, 1fr);--ds-columns-count_mobile: 1\" class=\"ds-columns\">\n\t<div class=\"ds-row\">\n\t\t\n\n<div  class=\"ds-column\">\n\t\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"221\" height=\"254\" src=\"\/wp-content\/uploads\/2026\/10\/chris-beckage-articles.jpg\" alt=\"\" class=\"wp-image-27446\" style=\"width:212px;height:auto\" srcset=\"https:\/\/procomservices.com\/wp-content\/uploads\/2026\/10\/chris-beckage-articles.jpg 221w, https:\/\/procomservices.com\/wp-content\/uploads\/2026\/10\/chris-beckage-articles-174x200.jpg 174w\" sizes=\"auto, (max-width: 221px) 100vw, 221px\" \/><figcaption class=\"wp-element-caption\">Chris Beckage<\/figcaption><\/figure>\n\n<\/div>\n\n\n\n<div  class=\"ds-column\">\n\t\n\n<div class=\"wp-block-group has-custom-css has-background is-layout-constrained wp-container-core-group-is-layout-1d01f233 wp-block-group-is-layout-constrained wp-custom-css-480f7fdf\" style=\"background-color:#d6d1c969;margin-top:0;margin-bottom:4.5rem;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<p class=\"has-custom-css has-lg-font-size wp-custom-css-9dd6e94b wp-block-paragraph\"><strong>\u00c0 PROPOS DE L\u2019AUTEUR<\/strong><\/p>\n\n\n\n<p class=\"has-h-4-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--40);margin-right:0;margin-bottom:var(--wp--preset--spacing--20)\"><strong><strong>Chris Beckage<\/strong><\/strong>, vice-pr\u00e9sident, Services-conseils<\/p>\n\n\n\n<p class=\"has-custom-css wp-custom-css-78ecb895 wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">Fort de plus de 25\u202fans d\u2019exp\u00e9rience dans le secteur de la dotation, Chris dirige les efforts des Services-conseils de Procom pour \u00e9largir les occasions d\u2019affaires et les partenariats partout en Am\u00e9rique du Nord.<\/p>\n<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group hs-form-group no-marg-t is-layout-flow wp-block-group-is-layout-flow\">\n        <style>\n            [data-hsfc-id=Renderer] .hsfc-Step .hsfc-Step__Content {\n                padding-top: 0;\n            }\n            [data-hsfc-id=Renderer] .hsfc-PostSubmit .hsfc-RichText {\n                display: block;\n            }\n\t\t\t.content-single .hs-form-html .hsfc-RichText span {\n            \tcolor: #fff;\n            }\n            #form-heading {\n                background-image: linear-gradient(to left, rgb(0, 92, 185), rgb(0, 23, 46));\n                margin-bottom: 0;\n                font-weight: 700;\n\t\t\t\tfont-size: 42px !important;\n                line-height: 50.4px;\n                color: #fff;\n                text-align: center;\n\n                padding-top: 40px;\n\t\t\t\tpadding-left: 40px;\n\t\t\t\tpadding-right: 40px;\n            }\n\t\t\t#form-heading +div{\n\t\t\t\tmargin-top: 0px;\n\t\t\t}\n\t\t\t:root :where(.is-layout-flow.no-marg-t) > * {\n\t\t\t\tmargin-top: 0 !important;\n\t\t\t}\n\t\t\t.wp-block-group.hs-form-group {\n\t\t\t\tdisplay: block;\n\t\t\t}\n\t\t\t.wp-block-group.hs-form-group.is-visible {\n\t\t\t\tdisplay: block;\n\t\t\t}\n        <\/style>\n\n        <div class=\"\" id=\"form-heading\">\n            Pr\u00eat \u00e0 vous connecter ?        <\/div>\n\n        <script \n            src=\"https:\/\/js.hsforms.net\/forms\/embed\/developer\/3013010.js\"\n            defer>\n        <\/script>\n\n        <div class=\"hs-form-html 3b73dba1-c657-4b7a-9e28-e7a79eefc625\"\n             data-region=\"na1\"\n             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Une fois l\u2019incident ma\u00eetris\u00e9, le programme de rem\u00e9diation a encore besoin d\u2019un\u00b7e responsable d\u2019un niveau assez \u00e9lev\u00e9 pour prendre des d\u00e9cisions et le faire avancer. <\/p>\n","protected":false},"author":8,"featured_media":27466,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1295],"tags":[1331,1228],"class_list":["post-27568","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership-eclaire"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>L\u2019atteinte quitte les manchettes en quelques semaines\u202f\u2014 les travaux de rem\u00e9diation durent des mois - Procom<\/title>\n<meta name=\"description\" content=\"Un point de d\u00e9faillance courant est la responsabilit\u00e9 apr\u00e8s la r\u00e9ponse initiale. 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