servicenow talent solutions

Find ServiceNow specialists

Hire developers and architects who can help automate and digitise your operations
Services

Our commitment to precision, partnership, and results 

We build scalable staffing solutions through clear process, trusted relationships, and a relentless focus on delivering the right outcomes.

  • contract staffing icon
    Contract Staffing
    Quickly fill IT roles with vetted talent and a proven, AI-enabled process.
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  • direct hire
    Direct Hire
    Fill critical roles with hard to find IT professionals – faster, easier and with less risk.
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  • global talent icon
    Global Talent
    Integrate specialized global talent into your workforce with rigorously vetted, remote IT professionals.
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  • it consulting icon
    IT Consulting
    Project-based consulting services that connect you with the right IT experts – fast.
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  • direct sourcing
    Direct Sourcing
    Build a branded talent community that reduces costs, accelerates hiring, and improves contractor retention.
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  • contractor payrolling icon
    Employer of Record (EOR)
    Seamless onboarding, compliance, payroll and administration for your pre-identified contingent talent.  
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  • rpo icon
    Agent of Record (AOR)
    Worry-free engagement, onboarding, and support for your pre-identified independent contractors.
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servicenow staffing solutions
Why Procom

The partner that delivers ServiceNow talent and solutions your way

In the ServiceNow sector, tech and automation are reshaping processes and fueling a demand for tech-savvy professionals.

72

Average hours to shortlist for priority roles without sacrificing fit

100%

Compliant AOR/EOR, onboarding, and classification with no audit surprises

+75

NPS Client satisfaction score, high above industry average

1

transparent process. MyProcom talent hub shows progress, costs, and results in real time

Take your ServiceNow career to new heights

ServiceNow professionals are helping companies scale faster, cut costs, and improve user experiences. Now’s the time to be part of it.

From digital transformation projects to platform enhancements, you’ll drive outcomes that matter for teams and customers.

icon rounded ServiceNow Developer
icon rounded ServiceNow Administrator
icon rounded ServiceNow Consultant
icon rounded ServiceNow Implementation Specialist
icon rounded ServiceNow Project Manager
icon rounded ServiceNow Business Analyst
icon rounded ServiceNow System Engineer
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Methodology

Scale with certainty 

Whether you’re hiring one expert or building an entire function, we’re built to grow with you. 

See how our platform helps you find, track, and manage top talent with ease.

Background

RightFit™ Recruitment

Each ServiceNow candidate passes our 5-step ISO process for fit.

Background

Market rate intelligence

Procom tracks 28K+ IT rates monthly across U.S. and Canada sectors.

Background

MyProcom

Manage Procom talent in one dashboard for faster, smarter hires.

Background

A proven track record

Procom has 45+ years recruiting top ServiceNow IT professionals.

Background

Locations served

Procom is a top IT staffing firm with 15+ sites in North America.

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Skills shortage in ServiceNow

The skill shortage in the ServiceNow industry is largely due to swift tech advancements and the platform’s escalating use. As more firms turn to ServiceNow for digital overhauls, the demand for proficient experts exceeds the available talent pool, resulting in a significant industry-wide skills gap.

Our point of contact at Procom goes above and beyond for our account and is my go-to vendor for market-related questions.

Sarah Clayton
Red Hat

Procom thoroughly vets its candidates for each role, so we get their best candidates to fill our open positions at a fair market rate.

Griffin Webster
Alberta Energy Regulator

Procom is always responsive. I have confidence in the team and how our contractors are managed daily.

Jenn Furlano
PWC Companies
Talent placement solutions
Insights

Learn. Apply. Lead.  

Real-world hiring lessons, proven strategies, and practical takeaways for
building high-performing teams. 
Cloud network storage isolated on gray background

How ServiceNow supports your cloud transformation journey

Essential ServiceNow capabilities for cloud transformation Cloud Service Management connects your entire cloud ecosystem through automated workflows. By integrating with AWS, Azure, and Google Cloud, ServiceNow provides unified visibility and control over cloud resources, costs, and operations. The platform’s Cloud Provisioning and Governance features ensure compliance while accelerating service delivery.   Streamlined cloud operations ServiceNow’s…
MAR 06, 2025
Stock trader teamwork looking at camera against multiple monitors

How to Build a Winning ServiceNow Team

Recruiting the right ServiceNow talent directly impacts your platform’s ROI. While technical skills matter, the most successful ServiceNow implementations depend on professionals who combine platform expertise with business transformation capabilities. Here’s how to build winning ServiceNow team, by identifying, attracting, and retaining the talent that will maximize your ServiceNow investment and build a truly effective…
MAR 06, 2025
ServiceNow

How to maximize your ServiceNow leverage: A Guide for Hiring Managers

This white paper, “How to maximize your ServiceNow leverage: A guide for hiring managers,” shows you how you can build your ServiceNow strategy so you can achieve: – Cost and time savings with automation– Smoother IT issue resolutions– Faster, better customer support This white paper also provides insights on how to build an effective ServiceNow…
FEB 27, 2025
FAQs

Straight answers for smart hires 

Discover the facts about timing, talent, and how we work with you. 

Book a brief discovery call. We’ll confirm your modules, project timeline, and engagement model—then deliver a shortlist of pre-vetted ServiceNow professionals and manage onboarding from start to finish.

Absolutely. You can augment your staff with a single developer or engage a full pod—architect, process consultant, developers, QA—to deliver end-to-end implementations, upgrades, or module expansions.

In the U.S. we follow IRS/DOL rules (1099 vs W-2). In Canada we follow CRA and provincial guidelines. Procom manages worker classification, contracts, and multi-currency payroll (1099-NEC or T4A) to keep your engagement risk-free.

Yes. We regularly place remote, on-site, and hybrid ServiceNow professionals, handling cross-border contracts, payroll, and compliance for both countries.

For common roles (Admin, ITSM Developer) we usually present qualified candidates within 5–7 business days. Niche skill mixes (e.g., HRSD + SecOps integrations) may take 1–2 weeks while we source an exact match.

Role U.S. Avg. Hourly Canada Avg. Hourly
Administrator US $60–$80 CA $55–$70
Developer US $85–$115 CA $75–$95
Architect US $120–$150 CA $120–$150

Rates vary by module depth, certifications, and location—ask us for the latest market snapshot.

Each candidate goes through résumé and project review, a hands-on platform challenge (such as building a catalog item or workflow), behavioural interview, certification verification in the Now Learning portal, and reference checks confirming project success.

Top indicators include official ServiceNow certifications such as:

  • Certified System Administrator (CSA)
  • Certified Implementation Specialist (CIS) (ITSM, HRSD, CSM, SecOps, etc.)
  • Certified Application Developer (CAD)
  • Certified Technical Architect (CTA)
  • Certified Application Specialist (CAS)
  • Certified Master Architect (CMA)

Key skills: JavaScript, Flow Designer, Integration Hub, UI Builder, REST/SOAP integrations, and ITIL/ITSM process expertise.

We place:

  • System Administrators & Advanced Admins
  • ServiceNow Developers (JavaScript, Flow Designer, UI Builder)
  • Implementation, Business & Process Consultants (ITSM, HR, SecOps, CSM)
  • Solution / Technical Architects
  • Platform Owners, Product & Project Managers
  • ServiceNow DevOps & Integration Leads (REST/SOAP, MID Server)

ServiceNow talent includes administrators, developers, architects, and implementation specialists who configure and extend the ServiceNow platform—ITSM, ITOM, HRSD, SecOps, CSM, and more. You’ll need them for new module rollouts, upgrades, integrations, or ongoing platform support.

Top-tier professionals

Let’s build a team 
that performs 

Flexible solutions that are focused on results.