Procom helped leading enterprises across retail, healthcare, energy, and finance transform their Workday environments by deploying specialized HR technology talent quickly, efficiently, and within budget.
Each organization faced their own challenges, from inconsistent system performance, broken integrations, delayed payroll cycles, and rising compliance risks. With business operations spread across regions, their internal HR technology teams were stretched thin and unable to maintain stability as they scaled.
Procom stepped in to bridge this gap with experts who understood Workday from both a technical and functional standpoint. The objective was to stabilize operations, automate manual processes, and help clients in every industry realize the full potential of their Workday investments.
Bridging the talent gap across industries
While the core platform was the same, every industry had a different problem to solve. A retail client struggled to handle high-volume workforce scheduling. A healthcare group needed to manage credential compliance for its clinical staff. An energy provider faced complex union payroll calculations. A financial institution needed stronger governance and audit-ready reporting.
Procom’s approach was simple: understand the business context first, then deploy the right Workday specialists with the exact skills needed for each environment. Whether the challenge involved integrations, payroll configuration, or functional redesign, Procom ensured every role added measurable value from day one.
1. Retail industry: powering workforce automation and payroll accuracy
Client challenge: A large North American retailer operating hundreds of stores needed to modernize its Workday payroll and time tracking setup. Frequent pay discrepancies, outdated time-tracking rules, and manual scheduling caused frustration among employees and slowed HR operations.
Procom’s solution: Procom placed a certified Workday Payroll Specialist and a Time Tracking Consultant to reconfigure pay group structures, automate exception handling, and sync schedules with pay cycles. They introduced real-time validation rules to flag discrepancies before payroll submission and standardized processes across all store locations.
Outcome: Payroll accuracy improved significantly, reconciliation time was reduced by half, and compliance with labor laws across states was strengthened. The HR team transitioned from firefighting errors to focusing on strategic workforce planning.
2. Healthcare industry: achieving compliance and workforce visibility
Client challenge: A healthcare network operating hospitals and clinics across multiple regions faced difficulties tracking credentials, scheduling shifts, and maintaining regulatory compliance. Manual updates in Workday led to data inconsistencies and audit risks.
Procom’s solution: Procom deployed a senior Workday HCM Consultant with healthcare experience to optimize worker profiles, credential tracking, and position management structures. The consultant also worked with HR leaders to implement automated reporting through Workday Prism Analytics, providing real-time compliance visibility.
Outcome: Credential compliance improved across all facilities. Automated dashboards provided instant access to audit data, and shift scheduling became more reliable. The client achieved smoother onboarding, reduced administrative workload, and regained confidence in its compliance reporting.
3. Energy industry: simplifying complex union payroll and integrations
Client challenge: A multinational energy company needed to manage complex union payroll structures involving variable pay, location-based benefits, and multiple bargaining agreements. Frequent system errors and incomplete integrations with ERP and scheduling tools caused payroll delays.
Procom’s solution: Procom assigned a Workday Payroll Integration Specialist and a Workday Studio Developer to re-engineer integrations, automate calculation logic, and document system workflows. The consultants introduced monitoring tools to detect integration failures and trained internal payroll teams on proactive maintenance.
Outcome: Payroll accuracy increased across all union groups, integration stability improved by 40 percent, and data synchronization between HR and finance systems became seamless. The company could process payroll on time for every pay cycle, even in complex, multi-union environments.
4. Financial services: driving governance through analytics and automation
Client challenge: A financial institution needed stronger control over workforce data, compliance reporting, and expense tracking. Its Workday reports were outdated, data was fragmented, and quarterly Workday updates often disrupted workflows.
Procom’s solution: Procom placed a Workday Report Developer and a Release Management Analyst to tackle both data visibility and update management. The report developer built advanced dashboards for workforce analytics and compensation insights, while the release analyst implemented automated regression tests and sandbox review cycles for each Workday update.
Outcome: Reports that once took hours were now available instantly. Compliance documentation became audit-ready at all times. Workday releases were executed smoothly with no downtime, giving leadership teams full confidence in both data integrity and system stability.
5. Manufacturing and logistics: improving functional workflows and scalability
Client challenge: A global manufacturing firm needed to streamline recruiting and onboarding workflows within Workday. Disconnected approval chains and inconsistent process designs led to delays in hiring and poor visibility into candidate pipelines.
Procom’s solution: Procom placed a senior Workday Functional Consultant specializing in business process optimization. The consultant standardized workflows across all divisions, updated role-based permissions, and integrated onboarding checklists into the Workday Recruiting module.
Outcome: Hiring cycles became faster and more predictable. Managers gained visibility into open positions and pending approvals. The new processes enabled HR teams to scale hiring efficiently during peak production seasons without compromising accuracy or compliance.
Building long-term stability through expert-led transformation
Across every industry, Procom’s talent transferred knowledge, documented all changes, and empowered internal teams to manage Workday more effectively after project completion.
By aligning each problem with the right expertise, Procom helped organizations achieve sustained improvement in payroll accuracy, data integrity, and operational efficiency. Leadership teams gained real-time visibility into workforce performance, while employees benefited from consistent, reliable self-service experiences.
Why precision talent defines Workday transformation
Enterprises across industries rely on Workday to manage people, payroll, and performance. When the system falters, it impacts compliance, employee trust, and financial accuracy. Restoring balance requires precision talent capable of diagnosing, configuring, and optimizing complex environments quickly.
Procom specializes in identifying that talent. Its Workday professionals combine technical depth with industry insight, ensuring that every engagement delivers measurable business outcomes. Each consultant brings both functional expertise and the ability to align HR technology with organizational goals. From retail and healthcare to energy and finance, Procom continues to deliver specialized Workday talent that drives measurable impact.
Looking for certified Workday professionals to optimize your HR, payroll, and finance operations? Speak with a Procom recruitment specialist today, or download our White Paper: Harness the full potential of Workday.
