Why Procom

Purpose-built for MSP success

Scalable Hiring, Done Right
Procom powers your preferred-vendor program with a recruitment engine engineered for scale. Our agile delivery model delivers talent faster, vets every candidate for quality, and safeguards your budget through disciplined cost control—so your contingent-workforce program hits every service level agreement (SLA), every time.

See How It Works

97%

Response rate

95%

Rate card compliance

93%

Score card performance

Methodology

Service designed with results in mind

Our enterprise recruitment service has been developed with your goals in mind.

Streamline your hiring process
Background

Speed

AI-driven engine and talent pools deliver qualified candidates to hiring managers within hours.

Background

Quality

Multi-layer screening ensures each consultant fits perfectly and remains productive throughout.

Background

Cost

Rate governance and live benchmarking keep hires on budget, turning savings into real results.

Our point of contact at Procom goes above and beyond for our account and is my go-to vendor for market-related questions.

Sarah Clayton
Red Hat

Procom thoroughly vets its candidates for each role, so we get their best candidates to fill our open positions at a fair market rate.

Griffin Webster
Alberta Energy Regulator

Procom is always responsive. I have confidence in the team and how our contractors are managed daily.

Jenn Furlano
PWC Companies
Hire tech talent
Insights

Learn. Apply. Lead.  

Real-world hiring lessons, proven strategies, and practical takeaways for
building high-performing teams. 
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Case Studies

Empowering enterprise innovation with Salesforce experts

Organizations across every sector, from public agencies to Fortune 500 leaders, are turning to Salesforce to transform customer engagement, streamline operations, and accelerate digital transformation. However, they need the right talent in place to manage complex legacy integrations and prevent resource bottlenecks. Today’s hiring managers are also looking for talent who can demonstrate Apex and…
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AUG 25, 2025
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Case Studies

Empowering enterprise innovation with ServiceNow experts

Around 80% of Fortune 500 companies have used ServiceNow to help eliminate costly workflow inefficiencies and drive organizational resilience. With fragmented hybrid infrastructures slowing time-to-value, manual processes eroding revenue, and in-house staff lacking the specialized skills to unlock ServiceNow’s full potential, our clients needed experts who could design custom integrations, streamline automations, and drive adoption…
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White Papers

Unlocking the power of Epic systems

In the growing and ever-evolving healthcare industry, Epic is the go-to electronic health record (EHR) platform. It helps hospitals improve care, boost efficiency, and meet regulatory compliance – but only when it’s implemented properly. This whitepaper for hiring managers will explore:
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AUG 22, 2025

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Direct hiring solutions

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FAQs

Straight answers for smart hires 

Discover the facts about timing, talent, and how we work with you. 

More questions? Contact us 

MSP staffing means supplying skilled contractors into a Managed Service Provider (MSP) workforce program. Procom acts as a strategic supplier within the program, filling requisitions fast, meeting scorecard targets, and giving MSP program managers full visibility into every hire.

In a traditional model you work with a few staffing firms directly; in an MSP model a single program office manages dozens of suppliers through a VMS. Procom specializes in that environment—we understand submission deadlines, rate-card compliance, and strict service-level agreements.

  • Extensive recruiting coverage across North America
  • Fast response times—qualified candidates in hours, not weeks
  • Transparent pricing so you always know our margin
  • Real-time tracking through an AI-powered portal for end-to-end visibility

For common IT roles we usually submit a short-list within 24–48 hours. Niche skills may take up to one week—but still within most MSP SLA windows. Fast response time is one of our core scorecard strengths.

We benchmark real-time market rates across hundreds of programs, advise on competitive but cost-effective bill rates, and show a complete cost breakdown—including our margin—so there are no surprises.

We handle worker-classification tests (IRS 20-Factor / CRA incorporated-contractor rules), employment-standards adherence, mandatory background checks, and cross-border payroll—reducing misclassification and onboarding risks on both sides of the border.

Our optional AI-powered portal centralizes candidate data, communication, and analytics. Hiring managers and MSP coordinators can see status, compliance flags, and rate details in real time—cutting “busy work” and speeding approvals.

Yes. We submit 60,000+ candidates each year, supporting Fortune-500 programs across finance, energy, retail, and tech. We’ve built our infrastructure and teams to be at 80% capacity on purpose, so we can flex with surges or large project initiatives.

We use an ISO-certified five-step RightFit® process, proprietary talent pools of thousands of active IT professionals, and post-placement follow-ups that keep contractor engagement high and attrition low.

Schedule a quick discovery call. We’ll review your program’s SLAs, rate-cards, and VMS workflow, then activate a dedicated recruiting team. You’ll receive your first candidate short-list—fully compliant and cost-transparent—within days.