PROCOM WINS CLEARLYRATED’S 2024 BEST OF STAFFING CLIENT AND TALENT AWARDS FOR SERVICE EXCELLENCE
Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation.
TORONTO, ON – MARCH 15, 2024– Procom, a leading staffing agency, announced today that they have won the Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates! Presented in partnership with Gold sponsor ClearEdge Marketing, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are 60% more likely to be completely satisfied and candidates who have been placed by winning agencies are 60% more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
- Procom received satisfaction scores of 9 or 10 out of 10 from 75.7% of their clients, significantly higher than the industry’s average of 52%.
- Procom received a Net Promoter® Score of 72.3% from their clients, significantly higher than the industry’s average of 36% in 2023.
- Procom received ratings from 9.7% of their clients, giving a comprehensive view into the high quality service this firm provides across the company.
- Procom received satisfaction scores of 9 or 10 out of 10 from 79.6% of their placed job candidates, significantly higher than the industry’s average of 50%.
About Procom
Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom is deeply committed to continuous growth and improvement to the benefit of our Clients and our Consultants.
Successfully meeting the needs of Fortune 500 clients since 1978, Procom has 20 offices across North America, with over 12,500 skilled professionals currently on assignment.
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
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Contact
Wendy Kennah, Vice President National Recruitment
p. 416 805 2943
e. [email protected]
