How Procom met banking’s urgent tech needs | Procom case study

What happens when one of North America’s largest financial institutions needs elite tech talent quickly with no margin for error and no time to waste?

That was the reality for our client, a major bank servicing over 19,000 institutional clients and millions of customers in more than 180 countries.

They needed IT specialists who could move fast, work smart, and deliver with precision.

With security as a top priority, they were looking for both real-world experience and the specialized skills needed to get the job done.

That’s where Procom came in.

Key takeaways:

  • Strengthened Network Security: Procom placed network security analysts who configured enterprise-grade firewalls (Palo Alto and Checkpoint) and managed Cisco access controls. This resulted in a more secure environment, smoother audits, and reduced policy risks.
  • Increased Operational Reliability: By deploying application support analysts with deep Unix and Oracle expertise, the bank reduced manual interventions by 30% and cut application downtime by 25%.
  • Accelerated Deployment Cycles: The addition of DevOps engineers skilled in CI/CD pipelines (Jenkins) and container orchestration (Kubernetes) allowed the institution to speed up deployment cycles while providing real-time system monitoring.
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